master comert 2013 (iii) (1)

8/13/2019 Master Comert 2013 (III) (1)

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BUSINESS LETTERS

LETTERS OF ENQUIRY/REPLIES TO INQUIRIES

INQUIRIES FOR GOODSAn enquiry (also spelt inquiry) is sent when a businessman wants some information about:

- the supply of goods- leaflets or catalogues- quotations or prices- terms and discounts- availability of goods- delivery times and deadlines- method of transport- insuranceFlyer/leaflet/brochure/catalogue

MAIN PARTS

1. How you got to know the company and the potential supplier2. Some information about your company, and the reasons for which you decided to write the

letter

3. General request for information4. Specific questions5. Close, perhaps some reference to a future successful business.

Dear Sirs,

1) We had the opportunity to see your latest products at the International Trade Fair in

Madrid last week. We were particularly interested in the electronic dishwasher C&C 2011

and might possibly also be interested in other electronic equipment which you manufacture.

2) We specialize in importing state-of-art household electrical appliances and selling them to

luxury kitchen designers in Central and Eastern Europe.

3) We would be grateful if you would send us your catalogue with full technical

specifications. Please state your best export prices, terms of payment and earliest date foroverseas orders.

4) We look forward to hearing from you soon.

Yours faithfully

Other phrases:

1) We have just received your brochure/circular letter introducing your range of newproducts.

We were given your name by one of our clients, Mr. Smith and are looking for a supplier

of garden equipment such as you manufacture.


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You were recommended to us by the London Chamber of Commerce and we would like

to know if you could supply us with the following goods:

We have seen your advertisement in.

2)

We have recently set up more sales outlets and would like to extend our range of Britishgoods.

We want to launch a new line of products all over Europe.

We have been dealing in this kind of product since 1887.

For various reasons, we want to change suppliers and are looking for a suitable

replacement.

3) Could you please forward full details of your complete products.We would be pleased if you would let us have your current price list as well as your

terms of sale.

Please let us know if your goods can be shipped immediately.

Prompt delivery is essential in our type of business. What is your usual overseas delivery

time?

Could you let us have the address of a local distributor/agent/dealer?

Before placing an order, we would like to receive some samples.

4) If your prices are competitive we shall place a large order.

Retail-retailer wholesalewholesaler

Tradetrader sample

Commerce to supply/supplier to provide with

Invoice customs to place an order customer

To manufacturemanufacturer

To advertiseadvertising advertisement/ad

Advertisement (to place an advertisement)

Mind the typical vocabulary in formal inquiries:

- We are retailers/importers/wholesalers in the ..trade and would like to get in touchwith suppliers/manufacturers of.

- We are in the market- We are interested in importing.- We know about your product from.- Please send us prices and samples of- We would like you to send us a firm offer for/your current catalogue showing.


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- We read your advertisement and we require.for immediate delivery of ..- We are interested in buyingand would like to have further details

about.and would like to know if you can provide us with

- Would you kindly quoteus your best/lowest prices and terms of payment for.-

What qualities/quantities are you able to supply from the stock- If your prices are competitive/if the quality of the goods comes up with ourexpectation/If samples meet our customers agreement we can probably place regular

orders with you

- We look forward to receiving your quotation/prices/reply by return/as soon as possible- Thank you for the information you can provide to us.- An early reply would be appreciated.- We usually settle accounts/make payments by..- Payment will be made by.- Please send us a pro-forma invoice for customs purposes.- To settle a bill/to foot the bill

REPLY TO AN INQUIRY

1. Thank you line and reference to the inquiry for goods2. Reference to the attachment to the letter if any.3. Highlight several key points.4. Answer any specific questions.5. Close the letter with the promise to supply any further information

Dear Sirs,

1) We were delighted to receive your inquiry about the hairdressers equipment and supplies

we manufacture, and are sending you a copy of our latest fully illustrated catalogue and price

list.

2) We are also enclosing a few samples of our shampoos, hair dyes and hair treatment

products which are some of our specialities. We would like to point out that we also deal in

natural cosmetics.

3) We have adequate stocks of most of the products featured in our catalogue and can supply them

within one week of receiving an order. We can grant a 5% discount for orders over $ 50,000. All our

prices are quoted delivered at frontier. Our usual terms for overseas trade are bank draft against proforma invoice.

5) We are sure you will be delighted with the quality of our products, which sell throughoutthe world. We look forward to the pleasure of doing business with you.

Yours faithfully,

Bank draft


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1) With reference to your telephone enquiry of yesterday, we are very pleased to hear thatyou want to launch a line of Spanish-made products in your area.

Thank you for your enquiry concerning the equipment we sell. We regret that we no

longer provide

We have pleasure in submitting the following quotation.

We can offer a large range of articles at attractive/competitive prices.

For your information we are about to launch an advertising campaign for our

brand/make of products.

2) We can supply large quantities of goods with as little delay as possible/at 3 weeksnotice.

For orders of 100 items or more we allow/grant a special discount of 5% /we send free

gifts.

Please note that prices quoted are guaranteed only until 31stDecember.

In addition we provide a reliable after-sales service all over Europe.

3) We hope to hear from you soon and can assure you that your order will be dealt withpromptly.

We can guarantee each article is produced with the utmost care.

Should you wish to have further details we are at your complete disposal.

Should you be interested, our representative for your area, Mr, can call on you.

To hear from

To deal with a problem/customer/order

To grant a discount/to grant a loan

You can call on me/you can call in at my office

After-sales service

To deal with an order/clients/problem

Further details to do further business

Representative

Visit/visitor to invest/investor/investment

tourist


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B. OFFERS/QUOTATIONS

Mind the typical phrases use in quotations and offers:

Phrases:

-

Thank you for your interest/inquiry in/about.- We are pleased to submit our lowest prices/to enclose our latest price for the goods youinquired about.

- We can make a firm order for- This offer is firm subject to acceptance by.- Kindly remember: this offer expires on.- Subject for prior sale- Prices subject to change without notice.- The goods you inquired about are sold out, but we can offer you a substitute.- Please let us have your order as soon as possible, since supplies are limited.- While stocks last.- We look forward to receiving a trial orderfrom you.Discounts:

- For a quantity of 60 or more we allow/grant you a special discount of 20% on the pricesquoted.

- The quantity discounts vary according to the size of the order.- Your initial order is subject to a special discount of- We can grant you % discount on orders exceeding in value/on repeat orders.- We quoted special prices, therefore the offer is not subject to the usual discounts.Terms of payment:

- Cash in advance.- Cash on delivery (c.o.d.)- Cash with order (c.w.o.)- Our usual terms are cash against documents (c.o.d.)/pro-forma invoice.- We can allow you three months credit for future orders.- As our prices are so favourable, our terms of payment are 30 days net.Delivery terms:

- c.i.f./C.I.F. (cost insurance and freight)- c&f/CF (cost and freight)- f.o.b./FOB (free on board)- f.a.s./FAS (free alongside ship)- franco domicile, free (buyers address)- ex works/ex factory- Prices are warehouse.- Freight and insurance to be paid by buyer/you.- Delivery can be made from stock/is not included in the price.- Delivery will be made within two months of receipt of your order.Offers for hotel accommodation:

- We are able to accommodate all the members of your group in single and double rooms.- The rooms at the back of the hotel are very quiet.


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- There is an extra charge of for private bathrooms.- Please let us know your expected date of arrival and the duration of your stay.- We shall reserve accommodation for you accordingly.

Letters of complaint/replies

Mild:

I hope you will replace

I would like to complain about the poor quality of service I recently received from your company.

I feel/believe that I am entitled to a replacement/refund.

I am writing in connection with a faulty appliance which I recently purchased from your store.

I hope this matter can be resolved/dealt with promptly.

I would appreciate it if you could look into this matter as soon as possible.

Strong:

I insist on/I demand a full refund/ an immediate replacement/etc or shall I be forced to take legal

action/the matter further

I wish to make a serious complaint regarding you inefficient staff.

I hope that I will not be forced to take further action

Letters of Complaint

1. Regretam ca trebuie sa ne exprimamnemultumirea fata de calitatea..

2. In cazul in care nu vom primi unraspuns satisfacator la reclamatia

facuta, ne vedem obligati sa recurgem

la mijloacele legale.

3. Dvs. ne-ati facturat, expediat.in locde.

4. Voi suporta cheltuielile de returnare ala domiciliul meu..

5. Dupa efectuarea unei anchete amconstatat ca vina va apartine.

1.We regret that we have to complain about

the quality of..

2. Unless we receive a satisfactory reply to our

complaint, we shall be obliged to take legal

action

3. You have charged for/sent..instead of

4. I will incur the costsof returning the..to

my place

5. Upon inquiry we found that there must have

been some misunderstandings on your side/it


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6. Va rugam sa acceptati scuzele noastrepentru toate inconvenientele cauzate

de aceasta eroare.

7. Va asiguram ca acest incident nu se varepeta .

8. Cu parere de rau am aflat ca ati fostnemultumiti de .

9. Am analizat obiectul reclamatieidvs

was your fault

6. We must ask you to accept our apologies for

any troubled caused by this error.

7. We can assure you that this will not happen

again.

8. We are sorry to learn that you were

dissatisfied with..

9. We have looked into the matter of your

complaint..

To sue/to take to courtTo incur costs/losses

Satisfied/dissatisfied with

To look into

Letters of Complaint

Reclamatie

cumparaturi prin comandapostala

Cu parere de rau va informez ca nu sunt pe

deplin multumit de televizorul LG pe care mi l-

ati expediat in urma comenzii facute de mine

pe data de 25.09.2013. Am specificat ca doresc

un televizor avand culoarea neagra. Am primit

in schimb un televizor de culoare alba. S-ar

parea ca greseala este a dvs. si, prin urmare,va rog sa mi-l inlocuiti cat mai curand posibil.

Va voi inapoia televizorul alb care nu

corespunde celui comandat de. De asemenea

cheltuielile de transport vor fi suportate de

catre firma dumneavoastra

Complaint

mail order purchase

I am writing to inform youthat I am not

completely satisfied with the LG TV set that

you sent following my order of 25.05.2011. I

had specified that I wanted a TV set having a

black colour. I received in exchange a TV set

having a white colour. It would appear that it

was an error on your part and I would be

obliged if you would supply replacement it assoon as possible.

I will return the white TV set which is not the

one I ordered. Also, the transportation costs

will be on your companys charge/you will

incur the transportation costs.

The answer to the letter of complaint


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Raspuns la reclamatia cumparaturii

effectuate prin comanda postala

Draga Domnule,

Cu parere de rau am aflat ca ati fostnemultumiti de televizorul pe care vi l-am

livrat.

Ca urmare a reclamatiei dumneavoastra am

efectuat o ancheta si am constatat ca vina ne

apartine. Veti primi televizorul de culoare

neagra maine dupa-amiaza. Va rugam sa

acceptati scuzele noastre pentru toate

inconvenientele cauzate de aceasta eroare.

Va asiguram ca acest incident nu se va repeta.

Cu stima,

Answer to the complaint of a mail order

purchase

Dear Sir,

With regret we heard thatyou were

disssatisfied about the TV set we delivered .

Following your complaintwe have made an

inquiry and we found that it was our mistake.

You will receive the black TV set tomorrow

afternoon. We must ask you to accept our

apologies for any troubled caused by this

error.

We can assure you that this will not happen

again.

Best regards,

Dear Sir/Madam,

I am writing to express my dissatisfaction with the prohibition of smoking imposed by the City

Council in all public places including bars and restaurants.

As we all know smoking has become a vice for a large number of people, adults and

teenagers alike and may cause some health problems. But, provided that most

restaurants, cafes, pubs and other places do have special rooms for smokers and non-

smokers, I do not agree to the proposed ban.

Firstly, each of us has his/her own habits, thus smokers have their own attachment to fags. That is

why you cannot force a smoker to give up this addiction and, what is more, you cannot oblige

somebody to drop out a thing that he used to do almost all the time.

Secondly, considering that you have forbidden smoking, what would you do if people still continue

doing it? For example, in my country such a banning action was tried a few years ago and, of course,

it failed, so the politicians had to make up their minds and totally forget this idea. Moreover, no one

took notice of the law, and businesses didnt agree to it either. Some restaurants tried to reduce

smoking but they were unsuccessful as they were no longer populated. Many of the customers made


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their way towards other pubs with special places for smoking. If this happened, many businesses

could go bankrupt and finally the citys income would get lower.

All in all, I hope you will change your mind and think that not only are you offending people andbusinesses, but you can also destroy many peoples lives. I think I forward this complaint on behalf of

all those who could lose their livelihood.

Yours faithfully,

John BrownBlack and Whites Manager

INSURANCE

TO ASSURE: I assure you that he is right.

TO ENSURE: This course will ensure you a better job.

TO INSURE: You must insure both your house and your car.

Translate into English:

1. Tocmai a fost marita prima de asigurare.The insurance premiumhas just been raised.

2. Suntem asigurati contra incendiului, inundatiilor, cutremurelor si furtului.We are insured againstfire, flood, earthquake and theft.

3. Daunele sunt importante, dar nu s-au inregistrat victime.Damage is extensive but there have been no casualities.

4. Incendiul a distrus numai aripa dreapta a cladirii din fata.The fire destroyed only the right wing of the front building.

5. Persoana vatamata va fi despagubita in totalitate.The injured person will be fully indemnified/will receive complete compensation.

6. Cealalta parte isi declina orice responsabilitate.The other party declines any responsibility.

7. Conform articolului mentionat mai sus, asiguratorul are dreptul de a refuza reinnoireapolitei.

Under the above mentioned article, the insurer is entitled to refuse the renewal of the policy.

8. Clauza mentionata de dvs. nu se aplica acestui tip de dauna/pierdere.The clause you mentioned does not apply to this type of damage/loss.

9. Prima devine scadenta la sfarsitul lunii.The Premium will fall dueat the end of the month.

10.Daunele produse de inghet nu sunt incluse in garantie (nu fac obiectul garantiei).Damage due to freezing is not covered by the guarantee.

11.Cand intra in vigoare contractul?When will the contract become effective?

12.Cand intra in vigoare legea?


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When will the law come into force?

13.Contractul poate fi reziliat de asigurator sau de asigurat sub rezerva unui preaviz deminimum 15 zile.

The contract can be terminated by the insurer or the insured subject to at least 15 days

notice.

14.Litigiul se va inainta unui cuplu de arbitri.The litigation will be submitted to two arbitrators.

15.Unul dintre arbitri este numit de asigurat, celalalt de asigurator.One of the arbitrators is called by the insured, the other by the insurer.

16. Instiintarea de reziliere a contractului se va face prin scrisoare recomandata.The terminationof the contract will be notified by registered letter.

17.Orice marturie falsa deliberat facuta atrage anularea contractului/invalidarea contractului.Any willful misrepresentation will make the contract null and void/invalidate the contract.

18.Asiguratul trebuie sa prezinte un deviz estimativ al pagubei.The insurer will have to supply an estimate of the damage.

To raise - ed

To rise-rose risen

The government has raisedthe prices again.

The prices have risenagain.

Vocabulary

Insurance premium to renewthe renewal of the contract/policy

Insured/insurer notice/to give a notice, to notify

To insure against misrepresentation

Damage/loss policy/to take out an insurance policy

Casualties to comply with the terms

The injured party to sue for damage

To indemnify/indemnification

To be entitled to compensation

Party/third party

Liability/to decline any liability (the goods are liable to duty)

Under the article

To fall due/to become mature

Are not included in the guarantee/are not covered by

To become effective/operative


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To come into force

To cancel/to terminate a contract/termination

Litigation/to settle a litigation/a claim

Arbitrator/inventor

The contract is null and void

To assess/evaluate/appraise assessment/evaluation/appraisal

Bancile au jucat un rol foarte important in dezvoltarea economiei moderne inca de la

inceputul activitatilor comerciale. Sucursalele lor au devenit ceva familiar pe numeroase strazi

orasenesti, dar si in sate, pe masura ce tot mai multi oameni au in prezent un cont intr-o banca

nationala sau regionala.The banks have played a very important role/part in the development of modern economy since the

very beginning of commercial activities. Their branches have become a familiar sight on many city

streets, but also in villages, as more and more people now have an account in a national or regional

bank.

Bancile isi ofera serviciile atat persoanelor particulare cat si intreprinderilor. Poti sa-ti

deschizi un cont current sau un cont de deposit. Primul permite cuiva sa utilizeze cecul ca plata, in loc

de bani gheata, in timp ce al doilea aduce o mica dobanda. Oamenii pot sa ceara bancii sa le

plateasca cheltuielile curente cum sunt abonamentele, chiriile, notele de plata pt. telefon, gaz sau

lumina electrica. Obiectele pretioase sau documentele oficiale pot fi incredintate spre pastrare unei

banci, platind o anumita taxa. Banca va obtine devize, emite cecuri de calatorie si scrisori de credit

care se platesc la sucursalele sale sau la alte banci.

The banks offer their services both to private individuals and to businesses/companies/business

organizations. You can open a current account or a deposit account. The former will enable a person

to use a cheque for payment/as means of payment/ instead of cash, whereas the latter will bring a

small interest. People can ask the bank to pay/settle their current expenses, such as subscriptions,

rents, phone bills, gas or electricity bills. Valuables or official documents can be left in custody/

entrusted to a bank on payment of a certain charge. The bank will obtain foreign currencies, issue

travellers cheques and letter of credit payable at their branches or at other (corresponding) banks.

In afara de aceasta, bancile opereaza tranzactii la bursa pt. dumneavoastra si va dau consultatii in

materie de investitii. Ele dau si bani cu imprumut, in general pe termen scurt. Astfel pot sa acorde

facilitati de cont descoperit/sold debitor sau imprumuturi personale; daca evaluarea creditului dvs.

este buna si daca puteti oferi garantii, ele pot avea in vedere un credit pe term mai lung. Aproape

toate acestea se aplica si intreprinderilor, dar ele pot sa ceara bancii si scontarea efectelor lor de

comert: cambii (trate), sau chiar bilete la ordin. In domeniul comertului exterior, bancile isi pot

sprijini clientii prin finantare sau consultanta. Ele pot fi consultate de una sau alta dintre partile

contractante pentru a obtine informatii asupra situatiei financiare a partenerului in cazul tranzactiilorcomerciale.


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The banks have played a very important role/part in the development of modern economy since the

very beginning of commercial activities. Their branches have become a familiar sight on many city

streets, but also in villages, as more and more people now have an account in a national or regional

bank.

The banks offer their services both to private individuals and to businesses/companies/businessorganizations. You can open a current account or a deposit account. The former will enable a person

to use a cheque for payment/as means of payment/ instead of cash, whereas the latter will bring a

small interest. People can ask the bank to pay/settle their current expenses, such as subscriptions,

rents, phone bills, gas or electricity bills. Valuables or official documents can be left in custody/

entrusted to a bank on payment of a certain charge. The bank will obtain foreign currencies, issue

travellers cheques and letter of credit payable at their branches or at other (corresponding) banks.

In afara de aceasta, bancile opereaza tranzactii la bursa pt. dumneavoastra si va dau consultatii in

materie de investitii. Ele dau si bani cu imprumut, in general pe termen scurt. Astfel pot sa acordefacilitati de cont descoperit/sold debitor sau imprumuturi personale; daca evaluarea creditului dvs.

este buna si daca puteti oferi garantii, ele pot avea in vedere un credit pe term mai lung. Aproape

toate acestea se aplica si intreprinderilor, dar ele pot sa ceara bancii si scontarea efectelor lor de

comert: cambii (trate), sau chiar bilete la ordin. In domeniul comertului exterior, bancile isi pot

sprijini clientii prin finantare sau consultanta. Ele pot fi consultate de una sau alta dintre partile

contractante pentru a obtine informatii asupra situatiei financiare a partenerului in cazul tranzactiilor

comerciale.

Besides, banks will operate transactions on the Stock Exchange for you and give advice on

investments. They also grant loans, generally on a short term basis. Thus they can grant overdraftfacilities or personal loans; if your credit assessment/rating is good and you can offer some

guarantees, they can take into account a long-term credit. Almost all these apply to

businesses/companies, too, but they can also ask for the discounting of their bills: Bills of Exchange

(drafts) or even Promissory Note. In the field of foreign exchange, the banks can support their clients

by financing or advising them. They can be referred by either contracting party in order to get

information about the financial status in commercial transactions.

Bank draft

To check/check/cheque/travellers cheque

To settle an account/to take into account/to give an account

The rate of interest

To subscribesubscription

To grant a loan

Overdraft

The account is overdrawn/is in the red

The account is in the black.

1. Se percepe dobanda pt. toate serviciile bancare.An interest is charged on all banking services.


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2. Ar fi bine sa cereti un descoperit inainte de a vi se epuiza contul.Youd better ask for an overdraft before your account is overdrawn/in the red.

3. Depun intotdeauna obiectele mele de valoare si bijuteriile sotiei intr-un seif bancar inaintede a pleca intr-o vacanta de lunga durata.

I always deposit my valuables and my wifes jewels in a bank safe before going on holiday.

4. Unde pot incasa acest cec?Where can I cash this cheque?

5. Nu uitati sa inregistrati toate retragerile pe talonul carnetului dvs. de cecuri.Dont forget to record all withdrawals on counterfoils in your cheque book.

To withdraw money/withdrawal/to deposit

6. Ei mi-au propus sa rambursez un imprumut personal de 2000$ in 30 de rate lunare.They offered me to refund a $2,000 personal loan over a 20-month period/in 30

installments.

7. Cand se redacteaza sau se andoseaza un cec, trebuie sa se evite orice stersatura.When writing out or endorsing a cheque, one must be careful to avoid any erasure.

8. Camera de decontari/oficiul de clearing, va centraliza toate operatiunile care se refera laschimbul interbancar de efecte de comert si cecuri.

The clearing-house will focus all the operations referring to the exchange of bills and

cheques.

9. Bancile de investitii americane tocmai au crescut rata de baza a dobanzii la 6, 75%, marind-ocu un sfert de punct.The US investment banks have just raised their prime rate to 6.79%, increasing it by

point.

10. S-a confirmat cresterea pretului pt. imprumuturi pe termen scurt, in timp ce ratele(dobanzii) pe termen lung raman stabile.

The increase in the price of short-term loans has been confirmed, whereas long-term rates

remain stable.

11.Banca centrala functioneaza in calitate de bancher pt. guvern si alte banci si ca autoritatecentrala de emisiune monetara.

The Central Bank acts as a banker to the government and to other banks, and as a centralmoney-issuing authority.

Issuing banks

issue

Banking Letters

1) Somatie de plata


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Stimate Domnule Johnson,

Subiect: Somatie de plata

Prin intermediul scrisorilor din 17 octombrie, respectiv 1 noiembrie 2009, va reaminteam ca ne

datorati in continuare suma de 500 de euro, corespunzatoare facturii nr. 7324 din data de 14 august

2009.

Constatam ca nu ati efectuat nici o plata in contul nostru pana in prezent.

Din acest motiv, va anuntam cu regret ca suntem obligati sa va trimitem somatia pentru achitarea

sumei de 500 de euro in termen de 10 zile de la primirea prezentei notificari.

In cazul in care refuzati in continuare achitarea acestei sume, va trebui sa ne adresam organelor

judiciare competente pentru recuperarea sumei datorate.

Al dumneavoastra,

1) Notice to pay

Dear Mr. Johnson,

Re: Notice to pay

We reminded you in our letters dated/of17 October and 1 November that you still owe us the

amount/sum of 500 euros for settling the invoice no. 7324 of 14 August 2009.

We note that you have made no payment to our account up to the present day.

For this reason, we regret to let you know that we are compelled to send you the notice to settle the

sum of 500 euros within 10 days from the receipt of this notification.

Should you persist in your refusal to comply with our demand for payment, we will have no choice

but to take you to Courtin order to recoup the due sum.

Yours sincerely,

2) Scrisoare de acordare a unei amanari a scadentei

Stimare Domnule Brown,

Subiect: amanarea platii facturii nr. 359

Am primit scrisoarea dumneavoastra datata 15 aprilie prin care ne solicitati amanarea cu 45 de zile a

platii facturii nr. 359 datorita problemelor financiare prin care treceti in momentul acesta.


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In mod cu totul exceptional, putem raspunde favorabil cererii dumneavoastra, deoarece am

constatat, in urma examinarii dosarului dumneavoastra, punctualitatea cu care ati efectuat platile pe

tot parcursul indelungatei noaste relatii de afaceri.

Tinand cont de solicitaea dumneavoastra, va acordam un nou termen, scadent la 1 iunie a.c.

In speranta ca veti reusi sa depasiti cu bine actualele probleme financiare,

Al dumneavoastra,

2) Letter granting a credit extension

Dear Mr. Brown,

Re: credit extension for invoice no. 359

We received your letter dated 15 April in which you were asking us for a 45-day credit extension

concerning your invoice no. 359 due to your temporary financial difficulties.

We are in the position of replying favorably to your request, exceptionally, as we noticed, following a

careful examination of your file, the regularity of all your payments throughout our long business

relationship.

Taking into account your request, we grant you a new deadline for settling your paymenton the 1st

of June inst.

Hoping that you will successfully get over your present financial problems,

Yours sincerely,

3) Scrisoare de refuz a unei amanari a scadentei

Stimate Domnule Brown,

Subiect: amanrarea scadentei unei polite

Am primit scisoarea dumneavoastra datata 25 martie 2009 a.c., prin care ne solicitati amanarea platii

politei dvs., scadenta la data de 15 aprile a.c.

Cu regret va informam ca nu putem rezolva favorabil cererea dvs., intrucat polita respectiva a fost

deja scontata si deci nu se mai afla in posesia noastra.

In consecita, consideram ca trebuie sa luati toate masurile necesarea pentru respectarea termenului

de scadenta din 15 aprilie a.c.


16/24

Al dumneavoastra,

3) Letter of refusal to grant extra time for payment

Dear Mr. Brown,

Re: Postponing the date of maturity for a policy

We received your letter dated 25 March 2009 in which you requested a postponement of the date of

maturity of your policy due on the 15April inst.

We regret to inform you that we cannot reply favorably to your request as the policy has been

discounted and it is no longer in our possession.

Consequently, we consider that you have to take all the necessary stepsto honor your policy on the

15 April inst.

Yours sincerely,

The policy was due on

4) CONFIRMAREA IN SCRIS A PIERDERII UNEI CARTI DE CREDIT

Stimati Domni,

Pierderea cartii de credit Nr. 5441424Va confirm prin prezenta apelul telephonic din 13 aprilie prin care va semnalam pierderea cartii mele

de credit Nr. 5441424 , in timpul calatoriei de la Paris la Londra. Deoarece calatoria mea nu s-a

incheiat inca, as dori ca banca dumneavoastra sa-mi emita o noua carte de credit pe care sa o obtin

cat mai curand posibil.

Cu stima

4) WRITTEN COMFIRMATION OF A CREDIT CARD LOSS

Dear Sirs,

Loss of the credit card No. 5441424

I hereby confirmmy phone call of 13 April, reporting the loss of my credit card No. 5441424 during

my travel from Paris to London. As my journey is not over yet, I would like your bank to issue a new

credit cardwhich should be granted to me as soon as possible.

Yours sincerely,

5) SOLICITARE DE BLOCARE A UNUI CEC

Stimate domn,


17/24

Va confirm prin prezenta scrisoare apelul meu telefonic prin care va solicitam blocarea cecului Nr.

732021 in valoare de 750 $ platibili societatii TNT. Acest cec a fost emis ca plata a garantiei pentru

inchiderea unui apartament. Societatea afirma acum ca nu reuseste sa dea de urma cecului

mentionat mai sus.

Cu respect.

5) Request to stop payment of a chequeDear Sir,

I hereby confirm my phone call requesting you to stop payment of the chequeNo. 732021 for the

sum of $750 payable to TNT company. This cheque was made outas a security paymentfor the rent

of an apartment. The company now states that it is unable to trace the above mentioned cheque.

Yours faithfully,

Raspuns la solicitarea de blocare a unui cec

Stimati domni,

Solicitare de blocare a cecului Nr. 732021

Cu regret va informam ca nu suntem in masura sa blocam cecul Nr. 732021. Acest cec a fost andosat

cu numarul cartii dvs. de garantie si avem obligatia de a onora cecul dvs. si de a efectua plata.

Cu respect.

Reply to request to stop payment of a cheque

Dear Sirs,

Reply to request to stop payment of the cheque No. 732021

We regret to inform you that we are unable to stop payment of the above mentioned cheque. The

cheque in question has been endorsedwith the number of your cheque card. We were therefore

obliged to honour your cheque and effected payment.

Yours faithfully,

6) SOLICITARE OFICIALA DE DEVIZE

Stimati domni,


18/24

Voi parasi in curand Beijing-ul pentru a face o scurta vizita in Canada. V-as ramane indatorat daca ati

lua masurile necesare pentru a-mi pune la dispozitie suma de 1000 $ canadieni in dimineata zilei de 4

decembrie; valoare in euro a sumei mentionate imi va fi scazuta din creditul deschis de British Credit

prin acreditivul Nr. W75401.

Cu respect,

6) FORMAL REQUEST FOR FOREIGN CURRENCY

Dear Sirs,

I expect to be leaving Beijing soon for a short visit to Australia. I would be very much obligedif could

take the necessary steps and arrange for the sum of $1000 to be at my disposal on the morning of 4

December; the value in euros of the above mentioned sum should be deducted fromthe credit

made available by the British Credit through the Letter of Credit No. W75401.

John Smith

7) SCRISOARE DE CREDIT CIRCULA

Stimate domn,

Va rog sa aveti amabilitatea de a furniza purtatorului acestei scrisori, dl.John Smith, orice fond ii va fi

necesar in limita sumei de 15.000 de euro. Va rog sa notati sumele extrase de dl.Smith pe spatele

acestei scrisori de credit. Aceasta intra in vigoare la data de 15 ocombrie 2009 si va fi valabila pana la

10 noiembrie 2009.

Mai jos aveti o mostra de semnatura.

Director

7) Revolving letter of Credit

Dear Sirs,

We kindly ask you to provide the bearer of this letter , Mr. John Smith, with any funds he may need

within the sum of 15. 000 euros. Please write down the amounts drawn by Mr. Smith on the v back

of this Letter of Credit. The above mentioned letter comes into force 15 October 2009 and is valid

until 10 November 2009.

A specimen signatureis provided below.

Yours faithfully,

8) AVIZ DE PLATA AL BANCII CORESPONDENTE

Stimate domn,


19/24

In scrisoarea dvs. 15 septembrie ne anuntati in legatura cu emiterea unei scrisori de credit cu

nr pe numele. John Smith,

Conform instructiunilor dvs. am efectuat catre acest domn urmatoarele plati:.

Va trimitem alaturat copiile chitantelor semnate precum si trata noastra la vedere in valoare de3.200 euro, suma ce acopera platile plus comisionul nostru.

Al dumneavoastra,

8) CORRESPONENT BANKS ADVICE OF PAYMENT

Dear Sirs,

In your letter dated 15 September you notifiedus regarding the issue of a Letter of Credit

No..to Mr. John Smith.

According to your instructions we made the payments as follows:..

We enclosed signed duplicate receipts with our sight draft for 3.200 euros, which cover these

payments plus our charge

Yours faithfully,

To notify

9) PUNEREA UNOR FONDURI LA DISPOZITIA UNEI PERSOANE LA O BANCA

Stimati domni,

Cand am sosit la Beijing intr-o calatorie de afaceri de lunga durata, am deschis un cont curent pe

numele meu in sucursala dvs. din Beijing.

Va confirm prin aceasta scrisoare ca voi pleca in curand din Beijing pentru un sejur la Paris. V-as fi

recunoscator daca ati lua masuri pentru a mi se permite sa incasez cecuri si sa retrag banii din contde la sucursala principala a bancii Societe Generale din Paris.

Al dumneavoastra,

9) Arranging for funds to be available for an individual at a bank

Dear Sirs,


20/24

When I arrived in Beijing on an extended business trip, I opened a current account in my name at

your branch in Beijing.

I hereby confirmyou that I will soon be leaving Beijing for a stay in Paris. I would be much obliged if

you would take the necessary steps and arrange for me to cash my cheques and to withdraw money

from my accountat the main branch of Societe Generale Bank in Paris.

Yours faithfully,

Translate into English this letter of status enquiry and write your reply in

nomore than 100 words:

Stimati domni,

Am primit o comanda in valoare de 30.000 pentru costume barbatesti

de la clientii dvs. Messrs.Smith&Co.Ltd. pentru care intentionam sa tragem o

trata la 3 luni. Avand in vedere ca nu cunoastem situatia financiara a acestei

societati, v-am ramane indatorati daca ne-ati sfatui in aceasta privinta.

Informatiile pe care ni le veti furniza vor ramane confidentiale si contati pe

servicii similare din partea noastra la nevoie. Va multumim pentru intelegere sicolaborare.

Al dumneavoastra,

Worth

for which we intend to draw a 3 months draft


21/24

taking into account/due to the fact that

the financial status of this company/business organization

we would be grateful if you would advise us in this respect

to rely on

Translate into Englishthis letter of enquiry for goods and write your reply in no

more than 100 words.

Stimati domni,

Am obtinut numele si adresa dvs. de la firma Smith&Co. cu care facem afaceri

de mult timp. Ei v-au recomandat ca fiind cel mai potrivit furnizor pentru

tesaturile de care avem nevoie la fabrica nostra de confectii. V-am ruga sa ne

trimiteti ultimul catalog si detalii complete cu privire la preturile de export si

conditiile delivrare si de plata impreuna cu cateva esantioane. Asteptam

raspunsul dvs. in viitorul apropiat.

We have been doing business with for a long time

The most suitable supplier

Fabrics

Ready-made clothes factory

We kindly ask you

Latest catalogue

Full specifications

Regarding/concerning

Delivery terms

Samples


22/24

We look forward to your answer in the near future



Stimati domni,

Am vazut reclama dumneavoastra in ziarul de ieri si am aflat ca produceti

pantofi si manusi din materiale naturale Avem o cerere constanta pentru acest

tip de produse de buna calitate in Africa de Sud si am dori sa facem comenzi

regulate la firma dumneavoastra. Va rugam sa ne transmiteti cataloagele

dumneavoastra si lista de preturi in cel mai scurt timp posibil. Asteptam cu

interes oferta dumneavoastra si speram intr-o

colaborare de lunga durata.

Al dvs.

To manufacture

A steady demand

For this type of high quality goods

To place regular orders with your company



Stimati domni,

Va multumim pentru oferta dvs. din 25 aprilie 2009 pentru legume si

fructe proaspete.


23/24

Consideram insa ca raportul pret/calitate nu este satisfacator, mai ales in

conditiile unor comenzi permanente si substantiale pe care intentionam sa le

facem. Avand in vedere exigentele pietei Uniunii Europene, va sugeram o

reducere cu 10% a preturilor oferite si va reamintim ca dorim o livrare

prompta. Pentru a disculta si alte detalii, consideram binevanita o intalnire

intre reprezentantii firmelor noastre. Asteptam cat mai curand vesti de la

dumneavoastra.

Ratio

Considering/taking into account

Requirements

The EU market

We suggest a 10% discount

Prompt delivery

In order to discuss further details

The representatives

We look forward to hearing from you

Dear Sirs/Madams,

Yours faithfully

Dear Mr. Smith,

Yours sincerely,


24/24

master comert 2013 (iii) (1)

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