Curriculum Vitae

PERSONAL INFORMATION Ioana Adelina Dulcescu

Dr. Kitz Strasse, nr. 39, D- 65462 Gustavsburg

+4915163134188

ioana_adelina21@yahoo.com

Yahoo ioana_adelina21

Sex Female |Date of birth 20.01.1986 | Nationality Romanian

STUDIES APPLIED FOR PERSONAL STATEMENT

PROFFESIONAL EXPERIENCE2008- 2015 Type of activity Textile Trade

EDUCATION AND TRAINING

March- May 2015

Shop Manager

S.C. SMS ROMANIA S.R.L., Bd-ul. Iancu de Hunedoara, nr. 54B, et. 2, modul 32, sector 1, Bucuresti

www.orsay.com

▪Strategic management of the store, which entails positioning the store given the competition, current market situation and sales as well as leading the store to overcome performance indicators and taking measures of economical order;

▪Organizing the store according the services, asset sales, marketing, cleanliness, safety and control;▪Leadership and personnel training;▪ Ensure documents implementation , promotional and advertising materials;▪Establish, develop and strengthen relationships with customers based on the unique culture of services.

Public Relations Internship - Hotel H10 Conquistador, Tenerife, Spain

Activities/ tasks caried out ▪ Informed the guests about the hotel services, been support for the guests when they had problems,

managed different events of the hotel, management of additional services for the guests (for example: to contact external companies which delivered flowers, sport/-equipment, etc.), informed about club membership and convinced the clients to join the club, sent information to the clients' rooms, filled in the club membership registration form and registered the clients as club member in the system, check the club members and VIP guests who will arrive the next day to prepare and send special welcome attentions to them, managed the evidence of special guest- VIP; PRIVILEGE and inform the other departments about it, analyse questionnaires as well as transferring them into a virtual system to generate statistics out of it.

Job- related skills and competence acquired▪capacity of widening the perception of the hotel and of its business processes, receive ▪and sent to the clients information;▪ integrity, flexibility, diligence and accuracy in delegated execution;

Organisational skills and competences acquired Strategic-organisational skills- competence to understand and to achieve the objectives, competence

to manage the tasks in order of priorities and importance;

Competence to coordinate different events and capacity to be part at specific events of the Company

Social skills and competences acquiredCompetence to communicate with foreign people, competence to stay calm in stressful situations , competence to work in a team

Pagina 1 / 2

2013-2015 Master - Strategic Business ManagementUniversity of Petroşani, Science College, Romania

Study subjects: Strategy of management; E-Business; Entrepreneurship; Financial Management of Business Management of projects; Strategy of business.

Skills aquired: Assessment of oportunities and risks specifiec to the business environment; Elaboration of decision- making scenarious and analysis of their potential impact;; Assuming of business decisions, planning, implementation and management of business projects; Organization, coordonation and control of organizational activity; Aplication of strategic management systems in conditions of ucertainty; Conducting of research and dissemination of results in the field of human resources.

2009-2012 Licensed in Economical Sciences- Economy of Trade, Tourism and Services

Study subjects: Economy, Trade, Tourism, Services; Management, Marketing; Accounting and Economic Analysis ; Informatics.

Skills aquired: The knowledge, understanding and use of economic concepts and theories, as well as of the fundamental principles

and methods of investigation and prospecting specific to market economy; The critical and constructive analysis and the elaboration of pertinent judgments related to the profession of

economist; The capacity for individual and/or teamwork in order to solve problems in different professional contexts:

PERSONAL COMPETENCES Teamwork abilities;Public relations abilities;Coordination abilities.

MOTHER LANGUAGE Romanian

OTHER KNOWN LANGUAGES UNDERSTANDING SPEAKING WRITING

Listening Reading Conversation Speach

English C1 C1 B2 B1 B2 Type of certificate and/or level of knowledge

Spanish B2 B2 B1 B1 B1

German

A2 A2 A1 A1 A1

Comunication competences Good communication skills gained through experience of sales manager in the company I work since 2008 and communication with foreign people- gained trought my experience at hotel H10 Conquistador;Communication in financial advisory services - insurance

Organizational skills / managerial Manager at Orsay Company - Deva workstation, where I coordinate the work of four people .

Pagina 2 / 2

Curriculum Vitae

Skills acquired in the workplace ▪ Skills regarding organization, communication and implementation of marketing strategies of the company.

Computer know-how ▪ Good knowledge of Microsoft Office™, Exel, Power Point.

Other skills Athletic skills

Drivers licence ▪ B

Additional Information

AppendicsCopy – University DiplomaCopy – Identity Card

Pagina 3 / 2

Curriculum Vitae Scrieţi numele şi prenumele

© Uniunea Europeană, 2002-2013 | http://europass.cedefop.europa.eu Pagina 4 / 4