11779_md_model_de_reclama.doc
TRANSCRIPT
RECLAMAIE
privind calitatea produsului (serviciului)
( ())nr. __________din _______ __________________20151.Numele i prenumele consumatorului
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. . )Adresa( )
Telefon____________________________________________________________
( ) 2.Denumirea i adresa agentului economic ce a comercializat produsul (a prestat serviciul)
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( , , ( )
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3.Produsul(serviciul) reclamat(productor,data fabricrii,termen de valabilitate,ambalaj, masa)
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4.Data achiziionrii produsului (prestrii serviciului) __________________________________________________________________
( ( ))Bonul de plat (de garanie), chitana
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5. Detalii privind deficienele produsului (serviciului ) reclamat
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( ())
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_____________________________________________________________________________6. Revendicrile consumatorului_____________________________________________________________________________
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7.Anexe______________________________________________________________________
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_____________________________________________________________________________8.Semntura consumatorului Semntura reprezentantului( ,) Direciei relaii cu consumatorii ______________________________ ____________________________
Data_____ ________________2015 ( )
Agenia pentru Protecia Consumatorilor
Direcia relaii
cu consumatorii