11779_md_model_de_reclama.doc

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RECLAMAŢIE privind calitatea produsului (serviciului) (Рекламация о качестве продукции (услуги)) nr. __________din “_______ “ __________________2015 1.Numele şi prenumele consumatorului _________________________________________________________________________________________________ __________________ Фамилия. Имя. Отчество потребителя) Adresa (Домашнй адрес) Telefon_________________________________________________ ___________ (Телефон ) 2.Denumirea şi adresa agentului economic ce a comercializat produsul (a prestat serviciul) _______________________________________________________ ___________ (наименование и адрес предприятия, магазина, продавшего продукцию(оказавшего услугу) _______________________________________________________ ___________ 3.Produsul(serviciul) reclamat(producător,data fabricării,termen de valabilitate,ambalaj, masa) ________________________________________________________________ _____________ (отрекламированная продукция (услуга)) ________________________________________________________________ _____________ ________________________________________________________________ _____________ ________________________________________________________________ _____________ 4.Data achiziţionării produsului (prestării serviciului) _______________________________________________________ ___________ (дата приобретения продукции(оказания услуги)) Bonul de plată (de garanţie), chitanţa ________________________________________________________________ _____________ (кассовый чек, гарантийный талон, квитанция) 5. Detalii privind deficienţele produsului (serviciului ) reclamat ________________________________________________________________ _____________ (Сведения об о рекламированной продукции (услуге)) Agenţia pentru Protecţia Consumatorilor Direcţia relaţii cu consumatorii

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RECLAMAIE

privind calitatea produsului (serviciului)

( ())nr. __________din _______ __________________20151.Numele i prenumele consumatorului

___________________________________________________________________________________________________________________

. . )Adresa( )

Telefon____________________________________________________________

( ) 2.Denumirea i adresa agentului economic ce a comercializat produsul (a prestat serviciul)

__________________________________________________________________

( , , ( )

__________________________________________________________________

3.Produsul(serviciul) reclamat(productor,data fabricrii,termen de valabilitate,ambalaj, masa)

_____________________________________________________________________________( ())

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

4.Data achiziionrii produsului (prestrii serviciului) __________________________________________________________________

( ( ))Bonul de plat (de garanie), chitana

_____________________________________________________________________________( , , )

5. Detalii privind deficienele produsului (serviciului ) reclamat

_____________________________________________________________________________

( ())

_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________6. Revendicrile consumatorului_____________________________________________________________________________

( )___________________________________________________________________________________________________________________

7.Anexe______________________________________________________________________

()____________________________________________________________________________________________________________________

_____________________________________________________________________________8.Semntura consumatorului Semntura reprezentantului( ,) Direciei relaii cu consumatorii ______________________________ ____________________________

Data_____ ________________2015 ( )

Agenia pentru Protecia Consumatorilor

Direcia relaii

cu consumatorii