politici ue si bune practici oss

8/6/2019 Politici UE Si Bune Practici OSS

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UNIUNEA EUROPEANFondul Social European

GUVERNUL ROMNIEI

Ministerul Administraiei i Internelor

Inovaie n administraieProgramul Operaional "Dezvoltarea

Capacitii Administrative"

Un cadru cuprinzator pentru imbunatatirea

mediului de afaceri pentru IMM-uri

Utilizarea eGuvernarii ca modalitate de simplificare a

mediului de afaceri si implementare a OSS

Contractant Sub-Contractant

I N F O H R O U P

J


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C O N S U L T I N G


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Cuprins

Obiectivul Seminarului

Sesiunea 1: Abordarea conceptuala I: Simplificare

Sesiunea 2: Abordarea conceptuala II: One Stop Shop (OSS)

Sesiunea 3: Rationamentul cadrului de politici UE si istoricul activitatilor

Sesiunea 4: Principalele elemente ale schimbarii

Sesiunea 5: Lectii invatate din explorarea celor mai bune practici UE

Sesiunea 6: Lectii care trebuie invatate


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Obiectiv

Consolidarea viziunii asupra simplificarii Elaborarea abordarii privind simplificarea (mediul de

afaceri si administratia publica)

Elaborarea ecosistemului serviciilor publice

Elaborarea rolului eGuvernarii catre o relatie administratie

publica - mediu de afaceri de natura deschisa, flexibila,colaborativa

Sustinerea abordarii OSS

Explorarea OSS Online OSS (portaluri)

Examinarea studiilor de caz relevante

Evidentierea celor mai adecvate servicii online

Evidentierea rolului modalitatilor de furnizare online aserviciilor

Oferirea de indrumari privind implicarea viitoare


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Sesiunea 1: Abordarea Conceptuala

Simplificare


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Mediul de Afaceri Modern Simplificat

1. O parte importanta a imbunatatirii mediului de afacerieste reprezentata de simplificarea sa

2. Un factor critic este reprezentat de modernizareaadministratiei publice

3. Digitalizarea (interoperabilitatea IT&C) este semnificativa

in acest context

Administratie

Publica ModernaSimplificare

Mediu de Afaceri

Modern Simplificat

Digitalizare

Provocarea: complexitatea tehnologica este un aspect importantpentru unele IMM-uri (lipsa resurselor necesare)


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Administratia Publica Moderna

Raspunde la un nivel crescut de asteptari Trateaza mediul de afaceri si cetatenii ca si clienti Utilizarea noilor tehnologii

promovarea inovarii sociale si Implementarea de schimbari organizationale

ofera servicii transparente, predictibile si mijloace

de corectie eficace


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Simplificare

Reglementari mai bune la nivel UE\

Simplificare legislativaV

J \

SimplificareAdministrativa

V

SimplificareaProgramelor in curs(14 domenii de politici

/185 initiative)

2005-2009

Program de Actiuni pentruReducerea Barierelor

Administrativein UE

(13 domenii prioritare

/72 documente legislative)

2007-2012

Reducerea cu 25% pana in 2012

(din totalul de 33% posibil in ansamblu)


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Bariere administrative

Datorita cerintelor inutile referitoare la informatii

Bariere Administrative inutile


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Datorita modalitatii ineficiente de concepere


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Situatii in care apar bariere administrative

Solicitarile de informatii se refera la cerinte substantiale care au fostanulate sau modificate (de ex. Obligatiile de informare in transportul rutierau fost introduse atunci cand s-au solicitat permise speciale pentrutransportul internationale).

Frecventa de raportare este prea mare in comparatie cu ritmulevenimentelor.

Frecventa de raportare si termenele limita impuse prin diferite obligatii nu

sunt aliniate, pentru motive justificate. Aceleasi informatii sunt solicitate de autoritati diferite. Aceleasi informatii trebuie transmise in formate diferite (de ex. in format

electronic si in format pe hartie).

Solicitarile de informatii se aplica fara deosebire (i.e. chiar si acelora careau un rol minor intr-un domeniu).

Cerintele legislative sunt atat de complicate incat nu se poate intelege ceinformatii trebuie colectate si/sau cum trebuie transmise.

Obligatiile privind informatiile sunt impuse dincolo de ceea ce estesolicitat initial prin lege (supra-reglementare).


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Principii de reducere a barierelor administrative

Reducerea frecventei privind cerintele de raportare la nivelurileminim necesare.

Revizuirea informatiilorredundante. Incurajarea raportarilor de tip web-based. Limitarea constrangerilorimpuse intreprinderilor mici si mijlocii

prin introducerea de limite privind cerintele de furnizare ainformatiilor de catre intreprinderile mici si mijlocii prin

introducerea de limite mall and medium-sized enterprises byintroducing thresholds for information requirement

Orientarea catre acei operatori care pot genera, cu probabilitateacea mai mare, costuri administrative in anumite sectoare.

Reducerea sau eliminarea cerintelor referitoare la informatii acolounde acestea se refera la cerinte legislative anulate sau modificate,

sau induc supra-reglementare Clarificarea capitolelor legislative complexe care pot incetini ritmul

activitatilor intreprinderilor.


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Simplificarea sistematica

Reducerea barierelor

administrative

Simplificarea regulilor

Simplificarea proceselor

Digitalizare

One Stop Shop Online (portal OSS)


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Simplificare

Simplificarea regulilor: Schimbari materiale intr-un set dereguli, de exemplu inlocuirea unei obligatii de raportare sau

exceptarea unor companii de la acea obligatie.

Simplificarea procesului: Schimbari in fluxul de lucru lanivelul autoritatilor administrative, de exemplu prin

obtinerea de informatii de la alte autoritati (in special cu

privire la asimilarea unor sisteme IT&C interoperabile).


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Digitalizare (eGuvernare)

...utilizarea tehnologiei pentru a imbunatati

accesul la si furnizarea de servicii

guvernamentale in beneficiul cetatenilor,partenerilor de afaceri si angajatilor.

Deloitte Research. In zorii e-Guvernarii: Cetateanul ca si Client, Institutul pentru

Sectorul Public, 2000


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O Abordare Integrata

Un Mediu de Afaceri imbunatatit

Reglementari imbunatatite


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eGuvernare pentru servicii mai bune

Simplificare Legislativa


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Simplificare Administrativa


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Planul de Actiuni i2010 eGuvernare

Un mediu de afacerimodern, simplificat


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Modele de simplificare a mediului de afaceri pentru IMMuri

1. Exceptii referitoare la dimensiunea IMM-ului2. Obligatii reduse

3. Obligatii simplificate

4. Exceptii temporale

5. Coordonare administrativa, in special OSS6. Date de incepere comune

7. Informatii adaptate, coaching, training8. Servicii electronice9. Tratament privilegiat pentru firmele mici

10. Evaluarea timpurie a impactului legislativ asupra firmelormici


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Sesiunea 2: Abordarea Conceptuala

One Stop Shop

(OSS)


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One Stop Shop - origine si concept

Un model care a devenit un spatiu

comun (un singur spatiu - un

singur contact - un singur


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rezultat)

"Realizati totul intr-un singur loc.

Economisiti-va timpul.

Economisiti-va banii".Termenul isi are originea in SUA la sfarsitul anilor 1920,

inceputul anilor 1930


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One Stop Shop - origine si concept

Un OSS trebuie sa ofere servicii multiple

Servici

i

Informatii OSS


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Obiectivele unui OSS pentru IMM-uri

Facilitarea achizitiei de servicii publice agregate, diferitelicente pentru firme si scheme de sprijin prin mai multe

agentii participante, intr-o singura locatie, convenabila

pentru firme, si simplificarea procedurilor.

Oferirea de indrumari pentru a evita obstacolele legislativeinutile (de ex. obligatiile privind furnizarea de informatii).

Contributii la bunastarea generala a comunitatii IMM-urilor

prin imbunatatirea calitatii si timpului de rezolvare aserviciilor publice aferente.


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Ce realizeaza OSS

Eficacitatea costurilor

Promoveaza confortul

Asigura transparenta


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Ce realizeaza un OSS Online (portal)

Valoarea adaugata a OSS online (portal): Mai convenabil si accesibil

Asigura confidentialitatea

Functionalitati imbunatatite > provocari pentru IMM-uri

Personalizare

Poate fi mobil Asigura egalitatea prin promovarea accesului egal la

serviciile publice:e-Incluziune Inclusiv

eGuvernare

Imbunatateste implicarea actorilor cheie in procesele deelaborare de politici

Contributie la sustenabilitatea privind mediul (reduceemisiile de CO2/amprente de carbon)


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Sesiunea 3: Rationamentul cadrului de politici UEsi istoricul activitatilor


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Aparitia abordarii OSS & eGuvernare in contextul UE legat de

imbunatatirea mediului de afaceri pentru IMM-uri

Recomandarea Comisie i 97/344/CEDefineste cadrul politic referitor la

simplificareComitetu lpr iv ind S impli ficarea Mediu lu i de Afaceri (BES T)

Coordonarea si simplificarea firmelor nouinfiintate, in special a IMM-urilorIntroducerea de puncte unice de contact(OSS-uri)Introducerea Tehnologiei Informatiei

Carta Europeana a IMM-uri lor (2000)S eangajeaza la raspunderea administrat iva

Procedura BE ST (m etoda de referentiere/ coordonare________________deschisa)________________ J

Acces online catre administratia publica;accent asupra procesului de inregistrare a

firmei

Cons i l iu l European de Pr imavara 2006Concluzii le Presedentie i

Accelereaza aco rduri le administrat iveOSS-uri pentru infiintarea firmelor, pana in2007, in special pentru IMM-uri

Direct iva Servic i i lor 2006/123/ECImpune simplificarea administrativa

Puncte unice de contact (OSS-uri), pana in2009, pentru acces la activitatiile legate deserviciiImportanta vitala a mijloacelor

electroni (OSS online)

Ganditi intai la nivel Mic, un Document pentru MiciiIn trepr inzator i pentru Europa C OM (2008) 394 f inal

Urm areste raspunderea administrat iva eGuvernare si OSS

omce


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Cea de-a 8-a Masuratoare de

Referionta

Serviciile online pentru companii devin din ce in ce maisofisticate (90% in 2009, 84% in 2007)

Serviciile pentru companii devin mai mature (de obicei

generatoare de venituri) decat cele care se orienteazaasupra cetatenilor, ceea ce demonstreaza interes si sprijinalUE

Furnizarea serviciilor online se dovedeste a fi un aspectimportant:

Servicii mai personalizate la nivel UE

Functionalitati imbunatatite si agregarea serviciilor (factorul OSS)

Experienta utilizatorului imbunatatita la nivel general

Statele Membre UE isi redefinesc serviciile de eGuvernare


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Sesiunea 4: Principalii factori/elemente aleschimbarii


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Aspecte cheie ale portalului OSS

Sofisticarea Online: masura in care serviciile suntfurnizate online:

Abordare complet online:

Utilizatorul beneficiaza de toate serviciile online, fara vreo

alta actiune de tip offline

Formulare descarcabile si editabile

Utilizatorul poate descarca formulare si le poate edita

electronic

Formulare descarcabile dar needitabile Utilizatorul poate descarca formulare dar trebuie sa le

tipareasca si sa le depuna offline


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LHM Revenue '&Customs

VAT 51 - Application for VAT group treatment - company

details

On this page: Forms, Help and guidance, Related forms

Form~L VAT 51 fPDF. 14KB1

If you are using form VAT 50 to apply for VAT group treatment , use form VAT 51 to provide details of each company or other

corporate body in the group. You can also use VAT 51 to provide details of companies that you are adding or removing from

an existing VAT group.

Help and guidance relating to this form

Group, division or joint venture VAT registration

Use this guide to find out whether you have to register as a group and how to do it

Notice 700/2 Group and Divisional Registration PDF, 1.5MB1Use this notice to find out about group

registration when your company comes under common control

FME: VAT 51

Use this guide to find out frequently made errors when completing form VAT 51

FAQ: Form VAT 51

Use this guide to find out frequently asked questions when completing form VAT 51

Related forms

VAT 50 Application for VAT Group TreatmentUse form VAT 50 to apply for VAT group treatment or to add companies to an existing VAT group

VAT 56 Application to change the representative member of a VAT group

Use form VAT 56 to change the representative member of a VAT group

H l ith PDF fil


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urea page ucreensnat

Businesslnfo.czOfficial ni portal pro podnikani a export

Hledany vyraz

Uvodnf strana > -iu > Formulare

1Uvodni strana 3

Sluzby portalu

LBgislativa, pravo 3

Ewropska unie

3 Zahranicni obchod

3 Finance, dane

3 Podpora podnikani, dotace

3 Ochrana spotrebitele

3 Regionalni informace

Analyzy, statistiky

Registry,

data haze

Newsletter

Pro |>i ihl seni k odheru

novinek iwtepe svnu e-

nhiilovoii adresu.

Vas e-mail:

Formular- Pfihlaska vynalezu

Popis formulare:

Patenty se udeluji na vynalezyj ktere jsou nave, jsou vysledkem vynalezecke cinnosti a jsou prumyslove vyuzitelne.

Patentovat tak Ize nove vyrobky a technologie, chemicky vyrobene latky^ leciva, prumyslove produkenf mikroorganismy

ci biotechnologicke postupy a produkty ziskane jejich pornoci.

Prumyslove vlastnictvi

01,01.2008

06,04.2010

^ Pnhlaska vvnalezu se zadosti a udeleni patentu (vzor P01/2009)

Formular^Prihlaska vynalezu se zadosti o udeleni patentu (vzor P01/2009)" je ve forrnatu PDF interaktivni - moznost

elektronickeho vyplnenf. Pro bezproblemovou praci s formularem je treba nainstalovat ve vasem pocitaci verzi Adobe

Reader 9 nebo vyssi,

^_ Potvzeni o podani prihlasky vynalezu ^

Infoimace pro prihlasovatele vynalezu

Pro praci s formulafi j e potreba nainstalovat Adobe PDF Reader. Program Ize zdarma nainstalovat pornoci nize

zobrazene ikony.

Urad prumvsloveho vlastnictvi fUPV^

, . . .

Vlozit novy pri^pevek

Jmeno:

Internet user

Text pi ispevku:

Oblast formulare:

Platnost od:

Aktualizovano:

Prazdny formular:

Instituce:


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Principalele aspecte ale portalului OSS

Utilizabilitatea la nivel general: caracteristicile care conducla imbunatatirea experientei utilizatorului

Usor de utilizat - cat de usor este pentru utilizator sa gaseasca

informatii si sa beneficieze de servicii

Accesibilitate - cat de accesibil este portalul in general

Functionalitate - cat de functional este portalul, care sunt diferitelecaracteristici care pot fi explorate si utilizate

Navigare

Prezentarea Continutului etc

Cum sa determini utilizatorul sa devina un client fidel


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Webpage Screenshot

Businesslnfo.czCzech Business Web Portal

Search FJusJriwsslnfo.cz

! > Portal Services > FAQ - frequently asked questions

DHomepage Portal

Services

D About the Czech Republic

Czech Business News

Economic Information

a Starting Up

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Doing BusinessResponsibly

Profiting From ELJ Market

Expanding a Business

Innovation andCompetition

Deciding to StopD

Legal Information

Trade, Investment andBusiness Support

Points of Single Contact (PSC)

Points of Single Contact in

the Czech Republic

FAQ- Starting up

This document advises how to start a business in the Czech Republic, if a foreigner also needs to get a trade license and whereit is possible to find adresses of trade license offices.

Do foreigners need to haue a trade license in order to pursue bussiness in the Czech Republic?

A foreigner intending to pursue a business activity in the Czech Republic is authorized to pursue such activity only upon a duly issued trade

license. In order to get it a foreigner (being a natural person residing or a legal entity domiciled outside of the Czech Republic) needs to

approach the trade license office having local competence and notify of a trade or apply for the issuance of a license.

Where to find adresses of trade license offices and how to determine which one is relevant for me?

A list of trade license offices with contact information is available on Businesslnfo.cz . Determination of the relevant trade license office

depends on the type of business entity

In case of a foreigner not establishing an organizational unit of his enterprise in the Czech Republic, the trade license office shall mean a

trade license office having local competence according to the place of his/her permitted residence within the Czech Republic.

A foreign natural person establishing an organizational unit of enterprise in the Czech Republic shall notify of a trade or apply for the

issuance of a license to the trade license office having local competence according to the place of the organizational unit of the enterprise in

the Czech Republic.

A foreign legal entity shall notify of a trade or apply for the issuance of a license to the trade license office having local competence according

to the place of the organizational unit of the enterprise in the Czech Republic.

- Electronic PSC

About FAQ

Business! nfo. ci is an official information portal Tor business ana export. The project is run by the CzechTraae agency in cooperation with the Ministryof

Industry ana Traae. Project partners incluae ministries, their agencies, non-governmental business institution, chambers ana associations.

e


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Home

Starting up


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Home > Regulation checklist > Type of business : Select business categories

I Finance and grants

I Taxes, returns & payroll

I Employing people

I Health, safety, premises

I Environment & efficiency

I Exploit your ideas

I IT & e-commerc e

I Sales and marketing

I International trade I

Grow your business I Buy

or sell a business I For

professional advisers I

Your business sector

Type of Business R efine Business People Bus iness Morebusiness !:: b'lOr. iKer :*. drf ill* bTi j bvt ifi: 'Je f

b I*.-

premises

Regulation checklist questionnaire

Type of business : Select business categories

Identify the business category (or categories) that best describe

your business, by searching or browsing.

Describe your business

L

; Enter a word or words, eg plumber orbookshop with cafe

C Agriculture, forestry and fishing (cultivation of land or animals)

C Arts, sports and recreation (includes leisure and culture facilities and

services)

Q Catering and accommodation (includes hotels, hostels, cafeSj barsj

restaurants and take-away)

(* Construction (building and civil engineering works) (*

Education (includes teaching, t raining and instruction)

(* Health and social care services (includes medical practice,

complimentary therapies and residential or day care)

C IT and telecommunications services (includes training, publishing,

repair and consultancy)

C Manufacturing (production of goods for sale)

Q Media and creative services (includes production, distribution

broadcasting and publishing)

C Mining, energy and utilities (extraction of metals, oil, and gas, and the

supply of electricity, gas and water supply)

O Personal services (includes cosmetic, domestic and spiritual

activities)

C Professional and business services (includes financial, legal, real

estate, office and advertising activities)

C Retail, hire and repair (the sale, rental and restoration of goods)

Q Wholesale (the sale of goods in large quantities for resale by

retailers)

Feedback | Cop yright | Terms & conditions | Privacy policy | Accessibility | Help with PDF files


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Paleta de servicii: numarul serviciilor multiple

caqre sunt oferite printr-un portal OSS

Scopul unui OSS este agregarea serviciilor

Serviciile diferitelor autoritati/institutii sunt oferite prin

portalul OSS


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Wsbpags Bcrssnshot

Home

Starting up

Finance and grants

Taxes, returns & payroll

Employing people

Health, safety, premises

Environment & efficiency

Exploit your ideas IT & e-commerce

Sale? and marketing

International trade

Grow your business

Buy or sell a business

For professional advisersYour business sector

i Directories


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Home > Do it online > Browse do it online A-Z

Do it online

Browse do it online A-Z

Q B G D E F G H I 3 K L M N O P Q R S T U V W X Y Z

+ Abbreviated Declaration for Returned Goods Relief (for postal importations only)An abbreviated form for claiming Returned Goods Relief on postalimportation?Published by: HM Revenue & CustomsForm C 1309+ Where to send form C 1309

+ Accept an employee's request to work fleKibly (DOC)This form can be completed by an employer when accepting an applicationto work flexiblyPublished by: Department for Business Innovation & SkillsForm FW(B)Address is given on form

+ Access the Water Technology Product List (WTL)Published by: Department for Environment, Food and Rural Affairs

+ Achieve gender equality in the workplaceUse our interactive tool to check your working practices and ensure gender equality across your organisation

+ Add a 'purpose' to a Data Protection Act notification (PDF)Notify the Information Commissioner of reasons for your use of personal data under the Data Protection Act 1998 Published by: Information Commissioner

+ Add or remove a company to or from a VAT groupComplete this form when the status of a VAT group company is changedPublished by: HM Revenue & CustomsForm VAT51+ Where to send form VAT51

+ Advance notification of redundancies (PDF)You must use this form if you intend to make more than 20 employees

redundant over a 90-day periodPublished by: Insolvency ServiceForm HR1Address is given on form

+ Advice of undertaking to produce C105 A/in voice/CAP licence/preference certificateA form requesting the production of form C105A/invoice/CAP licence orpreference certificatePublished by: HM Revenue & CustomsForm C 578+ Where to send form C 578

+ Agents Corporation Tax OnlineAccess HMRC's Corporation Tax Online services for accountants andintermediariesPublished by: HM Revenue & Customs

+ Agents ECSL Online

Access HMRC's ECSL Online services for accountants and intermediaries Published by: HM Revenue & Customs

Results page: [T] 2 3 4 5 Previous | Newt + Do it online

f r r i t : : ! I ' > [ : I " * I T > i r : : r j it : r ; | F i i : [ : ! : I A : : 7 i t ' l l i t I I r [ * " F "I r M l ; ;http :/Anuiuu b usi n ess) ink gov utfb d oig/a oii 0


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Informatii/Continut: calitatea informatiilor si

indrumarilor oferite prin portalul OSS

Numarul informatiilor/indrumarilor oferite trebuie sa fie

echilibrat (nici prea multe/nici prea putine)

Relevanta si acuratetea informatiilor oferite in legatura cu

serviciile oferite

Structura informatiilor oferite


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i - - - . -I : : : . : i :

I R J M

Homepage Quick Facts Getting Down to Business Useful Contacts Online Servi


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registos


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S Online Company Formation

Description What is necessary to make the request?

Who can make the request? What is the cost?

Where can i make the request? *> Contacts When can i make the request?

Service Request

Description:With this service, any citizen can incorporate a company online through the website of Portal da Empresa. However you can onlydo so if represented by a Lawyer or Solicitor with a Digital Certificate or if you have a Citizen Card.The following companies can be formed: commercial private limited companies (including sole quotaholder), public l imitedcompanies and general commercial partnerships.This service isn't available to companies whose share capital is paid-up through contributions in kind where the assets brought bythe partners to the company are transferred through a more formal form than the written form. European public limited

Who can make the request:Any citizen can incorporate a company through this service. Natural persons, as well as representatives of collective persons, cannow incorporate companies here, However you can only do so i f represented by a Lawyer or Solicitor with a Digital Certificate or ifyou have a Citizen Card.

Where can i make the request:At Portal da Ernpresa .

When can i make the request:Any time.

What is necessary to make the request:A Digital Certificate or a Citizen Card.

What is the cost:The costs for forming a company are the following:

Standard: 180 (bylaw or pre-approved model) or 120 C in case of reduction;

Standard: 380 (custom bylaw - drawn up by the interested parties) or 320 ?, in case of reduction *

Variable: stamp duty = 0,4% of the share capital, In case of a Holding Company (SGPS) this does not apply,

In case of an Online Company with an associated Trademark with one class of products or services, there's an addition of 100 .Each additional class of products costs 44 .*There is a fee reduction for companies with main activity on Informatics, Research and Development (CAEs beginning with 72or 73).

ContactsAddress: Praca SilvestrePinheiro Ferreira

nl-C1501-803

LisboaTo access c - > click here

Last update: 19/11/200& Service Request

IAPMEI EgtOniao EuropeiPO ^H FEDER

Phone Number: 707200625

Mail: rnoc.empresa online dqrn.mi.pt

Schedule: 9:00 until 17hOO


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Starting up Finance and grants Taxes, returns & payroll Employment & skills Health, safety, premises Environment

& efficiency Exploit your ideas IT & e-commerc e Sales and marketing International trade Grow your business Buy

or sell a business For professional advisers Your business sector


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Welcome to businesslink.gov.uk, the official government website for businesses of all sizes

Business Link is a free business advice and support servicej available online and through local advisers, Read more about us,

Local support and services

Select your region from the map, enter your postcode below or call the Business Link Helpline on Tel 0845 600 9 006.Postcode


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Statni podpora exportu,Jake

Co je Businesslnfo.cz

Businesslnfo.cz je oficialnim portalem pro podnikani a export. Cilem portalu je zjednodusit zejmena malym a5trednfm podnikateluni orientaci v informacich a sluzbach poskytovanych 5tatni spravou. Portal je prouozouanvladni agenturou CzechTrade a jeho gestorem je Ministerstvo prQmyslu a obchodu.

Dalsi inforrnace o portalu

Aktualni temata

Zmeny od rokii 2Q1Q

Prehled zmen a novinek pro

podnikatele: dane,

pracovnepravni vztahy a

podnikatelske prostredi,

V$tup do podnikani

Jak zacit podnikat? Start podnikani a jednani s

urady krok za krokern. Navody^ postupy a

forrnulare nejen pro zacinajfci podnikatele.

Podpory a doTaceAktualni dotace z evropskych fondflj ze statniho

rozpoctu CR ci podpory poskytovane kraji a

dalsirni subjekty.

Akrualiry pro podnikareleAktualni zpravy a inforrnace nejen od

partnerskych instituci portalu.

KalendarakciAktualni prehled domacich i zahranicnich yeletrhijj

serninam, konferencf ci obchodnich

01.03.2010

I-i i r i [.i . -.

zakonu CR - 3, tyden 2010

01.D3.2D1D

Od 1. brezna dalsich 7 mihard

podnikatelurn z QPPI

25.02.2010

- - _ - . I V I M l . " . . . .U ' . . .

iit na internetu

22.02.2010

Cesko rnezi Ifdry gtfedni a

. . ..ini r. .. u1"

19.02.2010

h v . : r ^ ^ r - i i ^ r . I . I ^ n .. 1 .

znienu k lepsirnu.

. I . r i f , , " i l- _ . | . . - . 1 i

18.D2.2D1DMinistr zernedelstvi schvalil

zasady pro narodni dotace

2010 ve vygi 1,1 miliardy

korun

Dane zpiijmii 2009

Chytre dahnve fnrmularej

danova kalkulackaj

nejcastejsi dotazy k dani z

: i r i . i : \ : ' . > ' . > y?

Oiienlace vpuwnich J^dnotim kontakini misla

JKM nd ledna 2D1D usnadn

kazdemu zajernci o

podnikani vyh'zeni vsech

nalezitosti a povoleni.Pruvodci vybranymi pravnimi

postupy a povinnostrni

Sluzby Businesslnfo.cz

Statni podpora exportu: l - . - . n j _ L - - . 1 1 j . l . . . ! . . . . . ' . li III . I. I '. MM

(MPO, CzechTrade, CEBj EGAPjj ktera

umoznuje lepsi orientaci v poskytovanych

5luzbach pro e^pnrtery,

Exportni prilezitostiPrubezne aktualizovane databaze exportnich

prilezitosti,

Karalog odkazuAnotovany katalng tuzernskych i zahranicnich

internetovych odkazu.

Klasifikace CZ-NACEStatisticka klasifikace cinnosti ekonornickych

subjektu


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http:AVwM. bu sinessinfo.tx/tx/


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Sesiunea 5: Lectii invatate din explorarea celor maibune practici UE


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Ecosistemul serviciilor publice OSS

Serviciile sunt ofertite utilizatorului (cetatean/ firma) de

catre o autoritate

De obicei constau din mai multe proceduri administrative standard

pentru indeplinirea unorformalitati (de ex. Declaratii, notificari,

aplicatii, transmiteri de documente)

Procedurile(Administrative) sunt documente formale pe

care utilizatorul trebuie sa le depuna la o autoritate

-Procedural..

Serviciu

Procedura 2Procedura 3

Procedura 1


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Ecosistemul serviciilor


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Exemple de servicii pentru companii

Declaratii privind Contributiile Sociale Declaratii privind impozitul global

Declaratii privind TVA

Inregistrarea firmei

Depunerea datelor statistice Declaratii vamale

Acorduri de mediu


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Prezentarea Serviciilor online

Cele Mai Bune Practici UE privind

serviciile Online Prezentarea OSS

Categoria de Lista serviciilor

eveniment online

\

Informatiirelevante

Categoriaserviciilor

^

Servicii online

relevante

Servicii online

relevante


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Explorarea celor mai adecvate servicii

Cele mai adecvate servicii Online

Servicii aferente TVA: inregistrare sideclarare

Servicii aferente venitului global:

inregistrare si declarare

Servicii aferente contributiilor sociale:inregistrare si declarare

Servicii aferente inregistrarii firmei:

inregistrare si modificare


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Modalitati de furnizare a serviciilor

Design personalizat / orientat

asupra utilizatorului

Cont unic pentru toate serviciile

online

Caracteristici suplimentare legate

de utilizabilitate


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Webpage Sereenshot

BusinessLinK Practical advice for business

Your account

Home > My Business > We just need to check ...

We just need to check ...

We can save you time if you already have an online governmentaccount with the Government Gateway, You might have received aGovernment Gateway card if you already use online services suchas Self-Assessment, PAYE and VAT, The card looks like this:

Do you already have an account with Government Gateway?

+ Yes, I have

+ No, I haven't (don't worry - we'll set up an account for you)+I don't know


Webpage Scree nshot


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lorne Home > Regulation checklist > Type of business : Select business

I'startingup..... categories

I Finance and grants

I Taxes, returns & payroll Type of Business Refine Business People Business More.....;...:............;................ business location licences details and activities details'.Em.plo.Yi.ng..people........................................... premises

Healthj safety, premisesi Environment & eff ic iency Regulation checklist questionnaireI E x p l o i t y our i deas

1 ..IT..k.e."C0.m.T'.eTce TVPeofbusiness : Select business categoriesI Sales and marketing

Identify the business category (or categories) that best describel..Inte.rnati0.nal.^.ade your business, by searching or browsing,I Grow your business

rBuyorsellabusiness...... Describe your business

I For professional advisers | .--------------------------------------------. rpiI Your business sector j --------------------------------------------

j Enter a word or words, egplumberorbookshop with cafe

Browse business categoricC Agriculture, forestry and fishing (cultivation of land or animals)

Q Arts, sports and recreation (includes leisure and culture facilitiesand services)

Q Catering and accommodation (includes hotels, hostelsj cafes,bars, restaurants and take-away)

C Construction (building and civil engineering works) C

Education (includes teachingj training and instruction)

(* Health and social care services (includes medical practice,complimentary therapies and residential or day care)

C IT and telecommunications services (includes training, publishing,repair and consultancy)

C Manufacturing (production of goods for sale)

Q Media and creative services (includes production, distributionbroadcasting and publishing)

C Mining, energy and utilities (extraction of metals, oil, and gas,:ii.J 11 if .. .(.!. I-.- vl f f.. in., ii ; . -j, : .. 311.J 3I f 1 VJU-U-I -

Q Personal services (includes cosmetic, domestic and spiritualactivities)

C Professional and business services (includes financial, legal, realestate, office and advertising activities)

C Retail, hire and repair (the sale, rental and restoration of goods)

0 Wholesale (the sale of goods in large guantities for resale byretailers)

I Back I INeKtI


httirc-//nnlinp hiidnKdinlr nnv iiWhrlfttn/flrtinn rriRIMI a

| Directories

Webpage Screenshot


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Welcome to

Text s iz e - | + |

Answersfor businessDoing business in the Netherlands

Answers for Business is the starting point of the Dutch government forentrepreneurs, See at a glance which rules, permits, taxes and subsidiesapply when you do business in The Netherlands. Read more

Step-by-step plan for starting abusiness

Didntfind what you were lookingfor? Call us or send us an e-mail >

Certificate of Origin (CvO) and

EUR1 document Answers for Business is part ofthe EUGO networkVAT number and VAT identification

numberj Select your sector

Part ofthe EUGO

^ network

General

> Starting or closing abusiness

Specifically for your sector

S e l e c t y o u r s e c t o r f o r m o r e s u b j e c t si f y o u a l s o w a n t s p e c i f i c i n f o r m a t i o n

f o r y o u r s e c t o r ,T h e M e s s a g e B o x e n a b l e s y o u t o

d o b u s i n e s s w i t h t h e D u t c h

g o v e r n m e n t o n l i n e> Staff

> Business operations

> Business accommodation

> Environment

> Products and services

> Innovation

> Tan affairs

> International business

> Cultural activities

Points of Single Contact

Can t find your sector? Try thealphabetical business list.

A list of available Points of Single

Contact in the European Union

dk

Forside > English > BusinessInDennnark

BusinessInDenmarkAbout Virk.dk

BusinessInDenmark

Professions

Basic requirements

How to use

BusinessInDenmark

HelpLanguage requirements

About BusinessInDenmark

Business forms and applications

RUT Contact Virk.dk

http :/Awunj.vi [k. dk^E n g I ish/b usi n essi n d e n m a [k

BusinessInDenmark


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BusinessInDenmark contains information on authorisation schemes and

requirements required by Danish law for services covered by the Services

Directive, The portal is the Point of Single Contact of the Services Directive

in Denmark,

BusinessInDenmark is part of the EUGO network in the EU.

Basic requirements

Find information on rules and registrations which are obligatory for all

companies in all sectors underBasic requirements ,

Choose your profession

Find information on rules, permits and registrations for the specific service

sectors underChoose your profession

j; BusinessInDenmark

EUGO

Do you need help?

For general questions, contact

BusinessInDenmark-support

E-mail: [email protected]

Telephone: +45 35 46 65 65 (normal

charge)

Monday-Thursday 03:30-16:00

Friday 08:30-15:00

Relevant links

Denmark.dk

CVR

(Central Business Register)

RUT

(Register for Foreign Service

Providers)

SKAT

(TaXj customs and duties in Denmark)

ECC - Denmark

(European Consumer Centre)

EuGo

(Gateway to Point of Single Contacts

in other EU countries)


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Sesiunea 6: Lectii de invatat


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Lectii de invatat

Ce reprezinta OSS offline?(front office al versiunii online, oferind indrumari sisprijin pentru utilizatori, etc.)

Cum este structurata implementarea sa fizica(versiunea offline)?

Cat de adecvate sunt localizarea, accesibilitatea,dimensiunea, aspectul si facilitatile fizice pentruindeplinirea obiectivelor sale?

Care este analogia ideala dintre resursele utilizate

si rezultatele unui OSS fizic comparativ cu OSSonline?


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Lectii de invatat

Care versiune a OSS (online sau offline) este maiintensiv si progresiv promovate?

Sunt ambele versiuni OSS (online si offline)promovate in cadrul aceluiasi brand?

Ce rol are comunitatea de afaceri indeterminarea, directionarea, si contributia laserviciile OSS?

politici ue si bune practici oss

Documents