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    Business Ethics

    What is Ethics about?

    Motivation based on ideas of Right or

    Wrong. The Philosophical study of Rightand wrong

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    Whate is ethics about

    Ethics (also known as Moral Philosophy ) is a

    branch of philosophy that addresses questions

    about morality that is

    Concept about the good and evil,

    Right and wrong

    Justice Virtues etc.

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    Business Ethics

    The Critical Structure Examine how people

    and institutions should behave in the world of

    commerce.

    Business Ethics also known as Corporate Ethics

    Examine the Ethical Principles

    That Arise in a Business Environment.

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    Ethics

    A Branch of Ethics that examine questions of

    moral right and wrong arising in the context of

    Business Practice or Theory.

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    Importance of Business Ethics

    Create Value for Each other in Business

    Value Creator in Trade

    With out Business Ethics it will show thatthere is no need to teach Ethics in Business.

    Business and Ethics are move together.

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    BusinessEthics

    Previously it was not so deep related business

    with ethics and sophistications, like today.

    The Business is changed now

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    Ethics

    There is big difference between your right to

    do something and doing what is right.

    Business Ethics are critical for the creation of

    an environment.

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    Business as an Humanity

    We Need to see the business in humanity

    Business as a Social Sciences aspects

    Business involve the Economics,Finance andOperations

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    Ethics in Business Goals

    Business Ethics also deals as the study of

    standards of business behavior and goals.

    Negative Ethics Things not to do

    Positive Ethics What should do

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    Business Ethics are not just

    Not just feelings or conciousness

    Not the same religion

    Not just following the Law Not Following what every body does

    Not just technology or Science

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    Ethics

    Ethics should be the practices of common

    people

    How we act as individuals

    How we structure our Organizations and their

    work

    How we structure our Society, Laws or

    Systems

    How we act in our Business

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    Discussion Exercise

    If somone not helped a person who met with

    an accident in front of him/her was lying on

    the road waiting for some one to give him

    assistance.

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    Right or wrong Yes or no or why if so?

    If some one bribed to some one for getting

    the work done?

    If some one discriminated some one , because

    of caste , creed , sex or any other thing?

    Take home assignment. Please answer with

    logic and your own judgments and also

    explain the reasons write one page on each

    answer.

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    Business Environment

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    Ethical Behavior at Work

    Honesty with his job and organization

    Loyalty with organization and customers

    integrity towards the organization/firm

    Punctuality

    Seriousness

    Openness

    Hard working

    Self motivated

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    Ethical Behavior at work

    Time Devotions at work

    Professional Dealings with Colleagues and

    employees.

    Use of Resources, relationning and Result

    oriented.

    Initiator , Mobilizer ,

    Caring and rationale user of resources.

    Reliability, Trustworthiness , Evaluator.

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    Unethical behavior at work

    Dis Honesty

    Absentiism

    Irrational use of resources

    Carelessness for colleagues, customers, andorganization.

    Taking off without reasons

    Poor performances

    Irresponsibilities , Dishonesty, Over demanded

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    Unethical behavior at work

    Showing lack of interest in job

    Mis use of assets and tangibles

    Lack of representation of organization

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    Business Ethics , Moral development

    FEAR

    Physical Consequences determine moral

    behavior

    Personal behavior driven by avoid to power

    Immediate consequences of action

    Prevalance of Physical punishment techniquesTo inculcate the attributes of obedience and

    deference to power

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    Needs

    Individual needs dictate moral behavior

    Persons primary ethical concerns

    People are valued in terms of their utilityFor example I will help him because he may help

    me in return

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    Conformance

    Approval of others determine moral behavior

    Good person satisfies family, friends, and

    associates Log Kia Kahen gey

    One earns approval by being conventionally.

    Every body is doing it.

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    Compliance

    Compliance with authority and upholding social

    order are a persons primary ethical concerns.

    Doing ones duty is primary ethical concern.

    Consistency and precedence must be maintained

    ,Even If I feel that something may be un ethical, I

    will un questionably obey all orders and comply

    with everything my boss says because I beleavethat the boss is always right

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    Consensus

    Tolerance for rational dissent and acceptance of

    rule by the majority becomes primary ethical

    concerns.

    ExampleAlthough I DISAGREE WITH HER VIEWS IWILL UPHOLD HER RIGHT TO HAVE THEM

    The right action tends to be defined in terms of

    standard that have been critically examined andagreed upon by the whole society. (i.e.

    Constitution, norms,codes of conduct and laws.

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    Conscience and free will

    What is right is viewed as a matter of

    individual conscience,free choice and personal

    responsibility for the consequences.

    Example There is no external threat that can

    force me to make decision that I consider

    morally wrong

    Any individual who reaches at this stage acts out

    of universal ethical principles.

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    Moral Development ande Ethics

    Moral development is in no way corelated

    with intellectual development or your

    position in the hierarchy or factors like rank,

    seniority, status,successor earnings,salary,material wealth. In the words of

    Alexender Orlov Honesty and Loyalty May be

    often more deeply ingrained in the make-upof simple and humble people than in men of

    high ;position.

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    Moral Development

    The moral progress of a person may be comparedto moral growing up of children as they progresstowards adulthood from stage 1 towards stage6.

    Small children are at stage 1 they are taught thatwhatever their elders say is right and doing theright thing is obeying authority and avoidingpunishment. As they grow up , children are nolonger so impressed by any single authority and

    they see that there are different sides of any issueand their actions will be governed by their needsstate2)

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    corporate social responsibility introduction

    Corporate social responsibility (CSR) is:

    An obligation, beyond that required by the law and

    economics, for a firm to pursue long term goals that are

    good for society

    The continuing commitment by business to behave

    ethically and contribute to economic development while

    improving the quality of life of the workforce and theirfamilies as well as that of the local community and

    society at large

    About how a company manages its business process to

    produce an overall positive impact on society

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    Corporate social responsibility

    Conducting business in an ethical way and in the

    interests of the wider community

    Responding positively to emerging societal priorities

    and expectations A willingness to act ahead of regulatory

    confrontation

    Balancing shareholder interests against the interests

    of the wider community

    Being a good citizen in the community

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    A willingness to act ahead of

    regulatory confrontation

    Balancing shareholder interests

    against the interests of the wider

    communityBeing a good citizen in the

    community

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    `

    A code of ethics or code of conduct is a way of

    communicating the purpose, values and

    objectives of an organization. It usually

    proposes specific principles and rules ofconduct. A key objective of a code is to

    provide guidance on expected behavior as

    well as rationale for that behaviour

    `What is a code of ethics?

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    Corporate Social Responsibility

    A new business strategy in which companiesconduct business responsibly by contributing to the

    economic health and sustainable development of the

    communities in which they operate, offer employeeshealthy, safe, and rewarding work conditions, offer

    quality, safe products, and services are

    accountable to stakeholders and provide a fair

    return to shareholders whilst fulfilling the aboveprinciples.

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    Responsible Business Ethics

    The RBE defines itself through the approach of

    corporate social responsibility (CSR). Through

    this process, the RBE defines itself in terms of

    core purpose, values, and vision of a valuedfuture. It defines that vision by determining

    which stakeholders will be involved in, or

    affected by, its choices, actions, and theiroutcomes

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    Business for Social Responsibility

    Business for Social Responsibility: A company's

    commitment to operating in an economically

    and environmentally sustainable manner

    while recognizing the interests of itsstak.Business decision making linked to ethical

    values, compliance with legal requirements,

    and respect for people, communities, and theenvironment.

    eholders

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    Ethical Relativity and Ethical Absolutism

    Relativism goes beyond mere thinking that

    SSwhat is right in one country or time may be

    wrong in another. Everybody thinks that this

    can occur. The relativist thinks this because heis a relativist, and the absolutist simply says

    that the other ideas are wrong. The relativist

    says that what is right in one place/time isactuallywrong in another, not just thought to

    be

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    Ethical Relativity and Ethical

    Absolutism

    . The absolutist says that there is an absolute

    and actual right across time/countries and if

    some people think something is right and

    some think it is wrong (which often happensbecause moral ideas or current standards

    vary) they are in error.

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    can you ever justify not telling the truth? Must we

    communicate honestly?

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    Balance the needs and wishes of

    stakeholders

    There is pressure on business to recognize its

    responsibilities to society. Business ethics

    requires businesses to think about the impact

    of its decisions on people or stakeholders whoare directly or indirectly affected by those

    decisions. Companies build their image by

    acting in accordance with their values,whatever they might be.

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    Creating a positive public image comes from

    demonstrating appropriate values. Publicizing

    and following a company's values allows

    stakeholders to understand what the companystands for, that it takes its conduct as an

    organization seriously

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    Global challenges

    Business must become aware of the ethical

    diversity of this world because of increasing

    globalization of the economy. It must learn

    the values of other cultures, how to applythem to its decisions, and how to combine

    them with its own values.

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    In a world where transnational corporations

    and their affiliates account for two-thirds of

    the world's trade in goods, and employ 73

    million people, corporations cannot afford toignore the reality of multicultural ethics.

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    Ethical pay-off

    : They serve to protect the organization from

    significant risks, and to some degree help

    grow the business. Risks such as breaches of

    law, regulations or company standards, anddamage to reputation were perceived to be

    significantly reduced.

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    Employee Retention

    With a successful program, the employees work

    with managers and supervisors in making

    decisions based on the company's values. A

    successful Business Ethics program establishesa culture that rewards making the right

    decision.

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    Preventing civil lawsuits:

    Many times employees that experience issues

    in the workplace first try to resolve these

    issues internally. If their complaints are

    ignored, employees feel compelled to go to anoutside advocate. That could be a private

    attorney, government regulator or news

    agency

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    . Giving employees an internal outlet can solve

    problems without the event becoming public

    knowledge or an issue for the courts. Having

    the values permeate the company cultureenhances the staff's trust in senior

    management. Why? Because with an effective

    program, the staff recognizes thatmanagement also operates within these

    appropriate values.

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    Market Leadership

    Try Ethical Business Practices points out that

    businesses demonstrating the highest ethical

    standards are also the most profitable and

    successful.

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    Setting the Example

    By setting the example in the community and

    market, the entire industry has a new

    standard that allows the community and the

    market to recognize the company as a leader.When the word gets out, competitors will

    have to answer questions about why they

    were not establishing similar values.

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    Descriptive ethics

    Factual description and explanation of moral

    behavior and beliefs (typically by

    anthropologists, sociologists, and historians);

    concerned with what is done. In general, thisview approaches ethical standards as

    historical products sanctioned by custom.

    Compare with

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    Duty

    Action, or an act, that is due by moral or legal obligation.

    Rights, grounded in core ethical principles such as autonomy,

    beneficence/nonmaleficence and justice, create duties --

    either of non-interference (for negative rights) or for provision

    of social goods (positive rights). Duty need not be groundedonly in the strong language of rights. Day-to-day social

    interactions also give rise to notions of duty: promises create

    duties of fidelity, gifts create duties of gratitude, and so forth.

    Many moral philosophers have argued that participation in apolitical-social system creates a duty to abide by its laws and

    standards

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    Justice

    Commonly described as fairness, but more closely aligned to

    the concept of "desert" (pronounced like, but not to be

    confused with, "dessert" of the ice-cream et al variety): One

    has acted justly toward a person when one gives that person

    what is due or owed, and therefor what is deserved. Commonto all definitions of justice is the minimal principle that

    relevantly similar cases (persons) be treated alike.

    Unfortunately, the definition of "relevantly similar" is not

    always self-evident. Some of the most intractable questions

    about justice arise over how to specify and prioritize among

    the relevant characteristics by which people are to be

    considered equal or unequal.

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    Rights

    That which is due to individuals, based on

    core ethical principles. Rights create

    parallel duties on the part of others, or on

    society as a whole. So-called negative rightsare rights of non-interference (e.g., with ones

    speech, conscience, associations), typically

    grounded in the principle ofautonomy.Positive rights, by contrast, are rights of

    "recipience" (e.g., to education, health care).

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    Universalizability

    Criterion that moral judgements, principles

    and ideals should apply in a similar way to all

    persons in relevantly similar circumstances.

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    Utility

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    Utilitarianism

    A conception of the moral life in terms of

    means-to-ends reasoning. An act or rule is

    right insofar as it produces or leads to the

    maximization of good consequences

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    Be Trustful

    Recognize customers want to do business

    with a company they can trust; when trust is

    at the core of a company, it's easy to

    recognize. Trust defined, is assured reliance onthe character, ability, strength, and truth of a

    business.

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    Keep An Open Mind

    For continuous improvement of a company,

    the leader of an organization must be open to

    new ideas. Ask for opinions and feedback from

    both customers and team members and yourcompany will continue to grow.

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    Meet Obligations:

    Regardless of the circumstances, do

    everything in your power to gain the trust of

    past customer's and clients, particularly if

    something has gone awry. Reclaim any lost

    business by honoring all commitments and

    obligations.

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    Have Clear Documents: Re-evaluate all print

    materials including small business advertising,

    brochures, and other business documents

    making sure they are clear, precise andprofessional. Most important, make sure they

    do not misrepresent or misinterpret.