codul de discount / voucherul: inamicul public nr. 1 al conversiilor!

21
http ://ECOMpedia.ro http://twitter.com/ltaloi http://www.linkedin.com/in/LiviuTaloi http ://facebook.com/ltaloi/ Codul de discount / Voucherul inamicul #1 al conversiilor

Upload: liviu-taloi

Post on 07-Jul-2015

3.241 views

Category:

Documents


0 download

DESCRIPTION

Evenimentul Anului in E-Commerce - GPeC Summit & Romanian E-Commerce Awards Gala - Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor! - Liviu TALOI (Co-Founder Ecompedia & Community Manager GPeC)

TRANSCRIPT

Page 1: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Codul de discount / Voucherul

inamicul #1 al conversiilor

Page 2: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

2/74

Page 3: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Câmp gol – Adaugă CUPON

Page 4: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Câmp gol – Adaugă CUPON

Page 5: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Ce ați face acum dacă în cârlig

ar fi un voucher…

Page 6: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

dau click pe linkul de info,

sa vad cum fac rost de unul...

Page 7: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

incep sa caut...

Page 8: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

si tot caut...

Page 9: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Page 10: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Page 11: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Page 12: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Soluții (1)

1 - Macy’s

• un landing page plin de coduri și cupoane

• overlayer / popup

• la click pe un voucher revine pe coș

• codul este validat automat / cookie

Page 13: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Nu ai un CUPON?

Page 14: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Soluții (2)

2 – Don’t remember.com

Nu ai un cod/cupon/voucher? Nu-i nimic!

• apasă aici și iată codul tău, generat instant

• pe care il poți folosi acum sau..

• la comanda viitoare.

Page 15: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Soluții (3)

3 – Token Links (emails)

Ai primit un link cu un voucher? E OK!

• linkul este personalizat, tokenul se reține în cookie

• în coș este deja adăugat și validat

• pentru alți useri câmpul “voucher” este invizibil

Page 16: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Click pe link! COOKIE!

Page 17: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Soluții (4)

4 – OtterShop / DressBox

Ai un cod promoțional! Click aici să-l adaugi!

• câmpul este inițial ascuns, vizibil este îndemnul.

• la click apare câmpul și se poate introduce codul

• nu se scoate în evidență îndemnul la completare

Page 18: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Ai un CUPON? Click aici

Ai un CUPON? Click aici

Page 19: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Mulțumesc!

Page 20: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

Prea putin timp alocat intrebarilor?

Ai avut pe lista mai multe intrebari?

Intra online pe ECOMpedia.ro

si pune intrebarea la care vrei raspunsusability, marketing, seo/ppc, platforme ecommerce

Page 21: Codul de discount / Voucherul: Inamicul public nr. 1 al conversiilor!

http://ECOMpedia.ro

http://twitter.com/ltaloi

http://www.linkedin.com/in/LiviuTaloi

http://facebook.com/ltaloi/

About Liviu TALOI• Liviu Taloi was part of the team who worked for the most powerful Romanian online store –

eMag.ro during the first years of existence, where he was a PR Manager for approx.3 years.

• Since 2005-2006, Taloi founded the company WebAudit specialized in providing consultancy in electronic-commerce for Romanian online shops. As a consultant, Taloi was practically a Project Manager for each client, his main activities regarding: analyzing and solving usability and functionality problems, growing and optimizing conversion rate, testing consumers behavior with website optimizer tools, administrating all the departments of an online shop and creating online advertising/marketing campaigns, measuring the return of investment and other KPI’s.

• Together with Andrei Radu, Liviu Taloi developed the methodology and organized the usability tests for Romanian eCommerce Awards Festival (GPeC) since 2007 until now (first ones held in Romania). Based on international standards, the purpose of usability tests was to identify main problems faced by regular users when they are trying to buy something online.

• In the last years, Liviu Taloi offered consultancy to more than 100 Romanian online shops. Most of them are now leaders on their market niche.

• Except consultancy and running usability tests, Taloi is also a speaker at conferences and e-commerce workshops, being very appreciated by audience. He also writes articles and market analysis for different online and printed publications. In 2008, Liviu Taloi was lecturer at the first Romanian E-Commerce workshop called “iSell” and also he was lecturer at the first Online workshops called “WebSell” – a series of 7 webinars regarding major problems of an online shop.

• Taloi was part of the team who developed the E-Commerce Study requested by ANCOM (government agency) in October 2008 and the Romanian E-Commerce Study in 2006 at the request of MCTI (ministry of IT&C). He repeated the study with private funding in 2010.