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  • 7/30/2019 Intr One Cur

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    2007 ROCKET SOFTWARE, INC.

    Rocket NetCure

    Network and application

    autodiscovery and management

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    2007 ROCKET SOFTWARE, INC.

    Why NetCure?

    I need something that works out of the box.

    I need something that REALLY scales.

    I need help identifying the root cause of failures

    I need something that combines device and application

    management and can correlate faults across it all.

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    Design Principles

    Model your domain completely and accurately If an element affects your goal directly or indirectly, it MUST be in your

    model

    If an element depends upon another, the relationship must be in the

    model

    Push monitoring and filtering upstream

    Monitoring system performs its own, threshold filtering, transiency filtering,

    and rate of change filtering

    A monitor may be optionally deployed to a remote site. Responsible for

    all local monitoring. Only certified events are forwarded to server.

    Correlate your monitoring data

    The great majority of events are side-effects

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    NetCure Correlation Technology

    Virtualized Event Hierarchy Domain Model

    C o r r e l a t i o n R u l e s

    Network

    Software

    Storage

    Others?

    Ava

    ila

    bilit

    y

    Securi

    ty

    Performance

    Re

    lia

    bility

    Con

    figurati

    on

    Layer 2, Layer 3, VLAN, VPN, VoIP

    DB/Web/App/Mail Srvs, Services

    Shark, EMC, groups, volumes, files

    Fibre channel, SAN switch

    Others?

    Temporal ReasoningPath Closure Reasoning Containment Reasoning

    Test Clause: some domainElement d1 has some RootCauseAvailabilityFailure root Cause

    and some domainElement d2 has some Event otherEvent

    and d2.isInIpShadowOf(d1)

    Consequence Clause: if otherEvent is an AvailabilityFailure

    then rootCause.causes(otherEvent)

    else rootCause.rendersUnmeasurable(otherEvent)

    Example correlation rule for root-cause analysis:

    NetCure today

    NetCure future

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    Network Discovery and Presentation

    Easy, fast and precise autodiscovery, layers 2, 3, and 7 Specify one seed router, SNMP read community strings, and go!

    Options to crawl WAN, crawl VPN, discover applications

    500 to 3000 devices per hour depending on options, network and serverperformance.

    Browse your network in many ways

    Schematic browser with drill down capability

    WAN view

    Campus view

    VLAN viewLayer-2 details view

    Tree browser with multiple perspectives

    Layer-2, Layer-3, Device type, VLAN, Applications, Scopes, and favorites

    Print and export capability

    Go to by name or IP address

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    WAN View

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    Campus View

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    Layer-2 View

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    VLAN View

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    What NetCure can Discover?

    Networking StandardsAnything with an SNMP agent, many things without one (e.g. phones)

    LAN: Ethernet, FDDI, Token Ring, ATM, VLAN

    WAN: ATM, Frame Relay, Sonet, VPN etc.

    Servers: UNIX, Windows, AS400, OS/390

    Other devices: Printers, VoIP, PLCs, SAN equipment, etc.

    Applications and Services

    Databases: Oracle, DB2, SQL Server

    Web Servers: IIS, Tomcat, Apache, IBM HTTPApplication Servers: WebSphere, JBOSS, BEA WebLogic

    Mail Servers: MS Exchange, Lotus Domino

    Services: Windows services, FTP, Telnet, LDAP, others, custom

    Processes: UNIX and Windows

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    NetCure Scopes

    A scope is a set of elements in your network

    Examples:

    My network backbone

    The set of my SNMP managed devices with public community string

    The set of my switch-to-switch interfaces, but just in Boston

    All my IBM equipment

    Scopes are used throughout NetCure

    Message board filters (only show me problems on my backbone) Generating reports (no switch should have public community string)

    Targeting threshold overrides (I know my mail servers are busy)

    Targeting automated responses (email the Cisco rep. for Cisco failures)

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    NetCures Monitoring Capabilities

    200+ built-in event types for various equipment and application types

    Create new event

    types by importing

    MIBs, or defining

    your own

    Customize event

    types by changing

    thresholds, priorities

    etc.

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    NetCures Message Browser

    Filter messages by scope, by event type, or by priority

    Customizable per user

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    Statistical Displays

    Three kinds supported by NetCure Trend charts

    Distribution histograms

    Top n displaye.g. 10 busiest routers

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    Automated Response Capabilities

    I want the correct staff notified when their equipment has problems

    Built-in action types

    Email/page

    Command line execution (UNIX and DOS batch languages)

    SNMP v1/v2 traps Custom java integration

    Self configuration policy change action

    NetCure Response configurations

    Associate one or more types of events occurring on one or more networkelements

    With one or more actions to execute

    If any hardware fault is posted for any Cisco equipment, page Susan and

    open a Remedy ticket

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    Data Export and Integration

    NetCure can export business info about your network Event logging to DB or CSV files

    Network topology schematics to JPEG or PNG

    Message board snap shots

    Scope query results

    Export statistical reports

    NetCure has a built-in JDBC server

    Use any JDBC-compliant SQL client to make queries

    - Query network discovery data

    - Query performance metrics

    NetCure has an open API for custom integration